Question: How Much Do Help Desk Jobs Pay?

What is the average help desk salary?

about $40,000 each yearThe average salary for most help desk jobs is about $40,000 each year.

You can see from the image below that management makes the most with telecom technicians making the next highest amount.

A support representative makes about $30,000 each year and a senior help desk tech makes about $56,000 each year..

How much does entry level IT job pay?

An entry-level Information Technology Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $47,473 based on 266 salaries.

Is Help Desk stressful?

Typically help desk agents experience burnout from two sources: 1) repetitive routine requests, and 2) frustrated customers. The combination can lead to stress, unless the help desk personnel manage their responses well. The following are stress-busting ideas to help keep calm and maintain perspective.

How much does an IT support tech make?

Technical Support Specialist Salaries by StateU.S. State / LocationAverage Annual WageAverage Hourly WageCalifornia$66,350$31.90Colorado$60,440$29.06Connecticut$59,990$28.84Delaware$58,780$28.8648 more rows•Jun 27, 2020

How much does a Tier 2 help desk make?

Tier II Help Desk Technician SalariesJob TitleSalarymindSHIFT Tier II Help Desk Technician salaries – 2 salaries reported$48,387/yrDell Technologies Tier II Help Desk Technician salaries – 1 salaries reported$24/hrAIS (Illinois) Tier II Help Desk Technician salaries – 1 salaries reported$20/hr17 more rows

What certifications do I need for help desk?

Top Help Desk CertificationsHubSpot Academy.ITIL Foundation.Google IT Support.Comptia A+Udemy IT Help Desk Professional.Microsoft IT Support.Network+HDI – CSR.

IS IT help desk a good job?

Working the IT help desk can be a great entry-level job. … It could also mean performing routine maintenance of a company’s computer networks and internet systems or teaching staff how to use new technologies. It’s a good gig, and it can be fulfilling.

What is the hourly rate for IT support?

Hourly Wage for Technical Support Representative I SalaryPercentileHourly Pay RateLocation25th Percentile Technical Support Representative I Salary$15US50th Percentile Technical Support Representative I Salary$18US75th Percentile Technical Support Representative I Salary$23US2 more rows

How do I start a IT field?

Here’s how to start your IT career in eight steps:Research roles and positions.Create a short list.Learn to code.Work on an open-source project.Enroll in education.Network with IT professionals.Freelance for experience.Be ready to answer technical questions.

What is Level 2 help desk support?

IT support levels (tiers)IT Support LevelFunctionTier 0Self-help and user-retrieved informationTier 1Basic help desk resolution and service desk deliveryTier 2In-depth technical supportTier 3Expert product and service support1 more row•Apr 25, 2019

What does an IT help desk do?

A help desk is a resource intended to provide the customer or internal user with information and support related to a company’s processes, products and services. The purpose of a help desk is to provide a centralized resource to answer questions, troubleshoot problems and facilitate solutions to known problems.

How much does a Tier 1 Help Desk make?

Tier I Help Desk SalariesJob TitleSalarySebastian Tech Solutions Tier I Help Desk salaries – 1 salaries reported$12/hrSissine’s Office Systems Tier I Help Desk salaries – 1 salaries reported$13/hrPinogy Tier I Help Desk salaries – 1 salaries reported$55,299/yrSAIC Help Desk Tier I salaries – 4 salaries reported$16/hr16 more rows

What is the easiest tech job?

1. Software Developer. Ranked as the second-best technology job (only beat by Systems Analyst), software development is a well-paying, rewarding field with a very promising job outlook and a relatively low barrier to entry.

Which IT jobs pay the most?

Here’s a look at just some of the highest-paying IT jobs, according to Robert Half Technology’s 2021 Salary Guide:Data security analyst. … Data scientist. … Network/cloud architect. … Network/cloud engineer. … Senior web developer. … Site reliability engineer. … Systems engineer. … Software engineer.More items…•

What do I need to know for a help desk job?

12 traits hiring managers look for in help desk job candidatesA real desire to help people. … Works ‘with’ and not ‘for’ the customers. … Positive and optimistic approach to problem-solving. … Creates and cultivates a playful and relaxed work environment. … Collaborative team spirit. … Passion for the product.More items…•