Question: Why Has My EE Bill Gone Up?

How does an EE upgrade work?

Annual upgrade is available to new and upgrading customers taking a qualifying 24-month 4GEE Max plan on eligible phones.

As long as your phone is in good working order, you can trade it in and upgrade there and then to a new 24-month EE pay monthly plan (with the same or higher monthly payments as your current plan)..

How do I cancel my EE contract after 2 years?

To cancel your contract: Call 150 from your EE phone or 07953 966 250 from any phone. We need at least 30 days’ notice to cancel your contract. You’ll be charged when your minimum contract term is up or at the end of the 30 days – whichever is later.

Can I cancel my EE contract due to price increase?

If your mobile phone provider makes increases to your fixed monthly price by more than the Retail Price Index (RPI), you should be able to exit the contract if you’re still within your minimum term without incurring a penalty fee.

Can I cancel my EE contract after 24 months?

If you want to cancel your plan at the end of your 24-month commitment period, you’ll need to give us a minimum of 30 days notice. … If you want to cancel your contract and switch providers at the end of your plan, you’ll need to request a PAC from us to give to your new provider.

What happens at end of 24 month phone contract?

What happens if you do nothing? You don’t actually have to do anything when your contract ends, but if you don’t then you’ll typically keep paying the same price for the same allowances. … So after 24 months (or however long your contract is) you only have to pay the Airtime Plan.

Can I reduce my phone contract EE?

Just call us for free on 150 from your EE phone, or drop in to an EE store. But before you do, there are a few rules: you can only change your plan once every 30 days. … if you’re on an EE Extra Plan you must stay within the extra range for at least 12 months.

Does getting a PAC code cancel your contract?

If you want to end your contract but keep your number, we’ll give you a PAC code to give to your new network. … If you use it to switch to a new network, your contract with us will be cancelled once the switching process has completed.

What are RPI charges EE?

RPI is a measure of inflation published by the Office of National Statistics in December each year. … EE’s terms and conditions state: Your Price Plan Charge includes an increase by the annual percentage increase in the Retail Prices Index (RPI). We will do this so the price increase takes effect in March of each year.

How much will it cost to cancel my EE contract?

On EE, you’ll need to pay a Remaining Contract Charge (early termination charge) when ending your contract during the minimum initial term. This is set at around 80% of the remaining monthly charges over your minimum initial term.

Can your phone contract go up?

Your network is permitted to rise the price of its monthly deals by the rate of inflation. That means that you can’t simply cancel your contract without paying a financial penalty, usually the entire cost of the remaining deal.

How can I get out of a 2 year phone contract?

Here are some ways to get out of your cell phone contract without paying the Early Termination Fee.Transfer to a Cell Carrier That Will Pay Your ETF. … The Cell Provider Changes the Terms of the Contract. … Transfer Your Contract to Someone Else. … Complain Often, but do it the Right Way.More items…•

Can I cancel my phone contract early?

You can cancel your contract early, free of charge if you’re within the cooling-off period or if your network provider raised their price. Cancelling your contract at any other time can be expensive. You’ll usually have to pay the cost of the outstanding term in full.

How do I view my bill on EE?

You can view an itemised bill in My EE:Go to bills and payments.Select the option Filter your bill you’ll see this on the page.Select the device you wish to see itemisation for, we’ll then show you details on the page.

What happens if I dont pay my EE bill?

If you fail to make a payment before your payment is due, you may receive a charge on your account to cover the administration activities of the debt. We’ll show you details of the charge in My EE and it will show on your next bill as a one-off charge.

Can I cancel my EE contract and start a new one?

If you want to switch providers, you’ll have to give your PAC to your new provider. Once you’ve switched, your service with EE will be terminated and we’ll stop billing you from that date. Your final bill will then contain any outstanding charges to pay.